Customer satisfaction questionnaire - step 1 / 2

We kindly ask you to fill out the below questionnaire:

Date

Scale of your satisfaction

1

1

2

2

3

3

4

4

5

5

6

6

Lack of satisfaction

Big satisfaction

1. Company offer

Products in line with expectations
Product range
Price
Payment terms
Delivery times

2. Customer service

Daily contact with CST and Salesman
Time needed for sending an offer
Kindness
Knowledge and competences
Diligence and keeping promises and agreements